Terms & Conditions


The purpose of this Privacy Policy is to inform you about the types of information we gather online about you when you visit the site of Springboard, how we may use this information, whether we disclose it to anyone, and the choices you have regarding our use of, and how to correct, that information.

Springboard (“Springboard Group”) takes the privacy of its site’s users seriously. We fully comply with all aspects of the Data Protection Act 1998. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of Springboard.

By using our site you consent to the collection and use of your personal information for the purposes set out in this statement. If you have any requests concerning your personal information or any queries with regard to these practices, please contact our Privacy Officer by email at gemma.noble@spring-board.info

Please note that the Springboard site contains links to other websites and that Springboard is not responsible for the privacy practices or the content of those websites. This Privacy Policy may vary from time to time so please check it regularly. Any significant changes to this policy will be clearly indicated on this site. Regardless of any changes we make to our Privacy Policy statement, we will always use your personal information in accordance with the version of the Privacy Policy in place at the time you provided your information, unless you give your consent for us to do otherwise.

Where do we collect information?

We collect personal information from you in different parts of the Springboard site through the use of enquiry forms. We also receive personal information from you every time you email us or send us your details.

We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form.

What information do we collect and how do we use it?

The type of personal information we may collect from you and details of how we use this information are as follows:

Your name and your email address. When you use some of our services, we may also send you email correspondence. If you do not wish to receive these messages, a facility to unsubscribe is available at the end of every correspondence.

We may also collect, at your choice, information about your occupation and professional interests. We use this information for marketing purposes in order to tell you about Springboard or third party’s products and services we think you may be interested in. We may also use this information to communicate with you from time to time regarding general aspects of our business.

If at any time you do not wish to receive communications from us and wish to be removed from our mailing list, you can do so by following one of the options listed in the Opting Out section below.

Occasionally Springboard may seek, through a variety of means, the opinion about Springboard products or product related issues, of our customers, prospective customers and occasionally others who have been in contact with us. We may for example, conduct online surveys which ask you for personal information and demographic information (such as name, address, telephone number, email address, company size and areas of interest). We may use this information to enhance our marketing efforts and send you relevant information about our company and promotional material.

Opting Out

If you have contacted us but do not wish to have your contact or other information held by us, please request removal of your details from our contact lists by contacting us via one of the following means:

Send email to enquiries@spring-board.info

Send postal mail to the following address:


Noble House

Capital Drive

Milton Keynes


MK14 6QP

For attention of: Gemma Noble


This site uses cookies to distinguish you from other users. Some of these cookies are essential to make this site work properly. Other types of cookie help us to provide you with a good experience when you browse our site, allow us to improve our site or the way we provide our service to customers. A summary of the non-essential cookies used on this site can be viewed below.

You can accept or decline cookies at any time by accessing the preference panels from your browser’s main menu (usually found under ‘Edit’, ‘Tools’ or ‘Options’). However, if you choose to remove cookies parts of the site may not work properly or your use of the site may be impaired.


Google Analytics Tracking

1st party, Lasts for - 6 months

This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.


Google Analytics Tracking

1st Party Persistent/Lasts for 2 years

This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.


Google Analytics Tracking

1st Party Persistent/Lasts for 30 mins

This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method.


Google Analytics Tracking

1st Party Session This cookie is no longer used by the ga.js tracking code to determine session status. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session